Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Felicia Q.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Rebecca M.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Michael S.05-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Jay L.04-29-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Carl makes the purchase process very easy

  • Loretta B.04-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Appt made, handled everything needed

  • Leah D.04-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Lena L.04-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Easy scheduling, friendly and helpful staff. Car was done quickly as well.

  • Joe F.04-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Had a slow leak in one of my tires. The mechanic found a nail in it and he and Brett had me in and out in no time. Also reminded me of some upcoming services that will need done.

  • Karen H.04-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    There was some confusion about what service was needed. My wife had made the appointment, so I thought it was specified.

  • Philip D.04-26-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023