Average Score (240 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

240 Ratings

4.9 Average

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  • Alana V.03-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    This dealership is one of the Good Guys in the car business. It’s run well. The Service Department is exceptional and very trustworthy. Brett G. is my TA and he is awesome.

  • Beverly M.03-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Rebecca D.03-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Loretta B.03-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Wait time was exactly as predicted.

  • Robert G.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Your staff is so courteous and knowledgeable. The video camera recap/inspection helps me understand not just words on a paper/invoice. Sierra and the entire service team are great to work with!

  • Janet T.03-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Kathleen T.03-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Deborah F.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Clarence C.03-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Very Professional and great Customer Service by Francis and the Service Department.

  • Dawn S.03-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Employees are knowledgeable and courteous. I am always able to get my car in when I need to, and the service is exceptional.