Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

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  • Jennifer B.04-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Cathy D.04-24-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Cameron and the dealership made us feel like family.

  • Jack G.04-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Guys in service,Francis and Jacob were great. Knew i was pressed for time and really took great care of me

  • Ashley C.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Deborah H.04-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Excellent Service Friendly Advisor

  • Fabian C.04-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Isaac was really patient with me as I wasn’t sure what I was looking for.

  • Dawn S.04-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Carl N.04-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great work from a first class team!

  • Allison A.04-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The staff is always friendly and helpful. I brought my car in for an oil change and then noticed that some oil had leaked. I contacted the dealership and they dealt with the problem promptly. They took full responsibility for the problem and did everything they could to make it right. Everyone I dealt with was friendly and kind, and apologized for the inconvenience this caused.

  • Gary V.04-18-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Carl Nincke has always been a fair and trusted salesperson. No hard sale. Straight shooter. Respects our needs and limits.