Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

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  • Matthew P.04-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The team here are great! And even though it was a wait! They kept me informed every step of the way for service! And Chad and the sales team did great in getting me what I wanted!! Definitely loving being first time VW owner!!

  • Julia W.04-18-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    I understood that I was dropping off my car, however my appt was for 8:30am and it didn’t get finished till after 4pm. I don’t think they even looked at it until after 12p. I was hoping to be able to run some errands, but by the time it was done it was later than I wanted to be doing my errands.

  • Karlee D.04-18-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Carl was wonderful to work with and very thorough and understanding. Brad and the entire finance team was wonderful as well. Overall it was a great experience!

  • Christopher V.04-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Daniel N.04-13-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Cynthia N.04-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • James W.04-12-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Roderick M.04-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everyone is very helpful. I went to the service desk to ask a question about the recall on my atlas,, that guy said it rather than schedule you for another visit it would be faster if i went out and took the engine cover off right now. Off he went. Then wrote me up i signed his paperwork and i was on my way. Thank you…

  • Ron I.04-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Very professional staff, all questions were answered.

  • Carl N.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Perfect service! Absolutely perfect!