TYPE:SalesMODEL:JettaYEAR:2025
Great car and great people
Average Score (240 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2025
My salesperson, Cameron Wander,went above and beyond to ensure that I was comfortable and pleased with my purchase.
TYPE:ServiceMODEL:AtlasYEAR:2024
Long lead time for an appointment; no loaner available for almost a month from identified need for service.
TYPE:SalesMODEL:JettaYEAR:2025
Cameron was an excellent sales person and a tremendous help throughout the process
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
As soon as I arrived for my appointment, the Service Advisor, Sierra Tessari met me with friendly, welcoming greeting. Sierra then explained all the required service work to be performed. She quickly had the paperwork ready, answered all my questions. Sierra was very friendly, knowledgeable, and professional. All work was completed in a timely manner with no problems. Sierra made the entire process very enjoyable. I look forward to returning for all my future service.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2024
The safety campaign for the door handles on the ID 4 was botched by The original dealer, Wheeling VW. (Dealer transfer) The vehicle was not assembled back to its original state, items were missing, broken, and I found a bolt laying on the floor. Because the issue was the safety campaign, it was not covered under warranty so it was dealt with. As a customer service courtesy. I requested that the other doors be checked for sloppy inconsistent work due to the safety nature of the campaign of the doors popping open. This however was denied and we never did find out where the missing bolt was from.
TYPE:ServiceMODEL:JettaYEAR:2024
Great service!
TYPE:SalesMODEL:TiguanYEAR:2024
Very enjoyable and easy process