TYPE:SalesMODEL:TiguanYEAR:2024
Cameron was the ideal representative of the brand and organization.
Average Score (240 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2021
I told the service consultant, Brett, a year ago that my car (3 years old) was continually needing oil. He responded that all the newer cars burn more oil. If he had asked a few more questions or asked the mechanics to check it, the problem could have been fixed a year ago. AND saved me from spending so much money on oil. I also asked that they check the battery. I was told that the battery was charged to 60%. To be sure I went to two other places and both showed it was charged to 80%. That makes me think the Moon VW's battery checking system is flawed, there was operator error or it was a way to get me to buy a battery.
TYPE:ServiceMODEL:AtlasYEAR:2022
Quick professional service!!!
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
The only reason I chose to purchase my vehicle at Moon Township Volkswagen is your salesperson Cameron Wonder. He was immensely helpful when we purchased my husband's car a few weeks ago - so much so that when we ultimately decided to replace my car as well, there was no question as to where we would go. Cameron is an asset to your company - he is friendly, patient, kind, and flexible. I would absolutely recommend him to anyone. Conversely, we had the opposite experience at Three Rivers Volkswagen in McMurray. The salesperson we spoke to there was confusing, somewhat rude, inflexible, and unhelpful. Even though the McMurray location is much closer to my home, I would make the same choice over and over again to drive to Moon Township Volkswagen to get any service done to my new car or to purchase another vehicle instead of return to the McMurray location.
TYPE:ServiceMODEL:TiguanYEAR:2024
I absolutely love the service department at VW of Moon! Brett is a joy to work with and Johnny is the best mechanic!.I always know my cars are in good hands there.
TYPE:ServiceMODEL:AtlasYEAR:2024
Brett is a super nice guy. Made me feel comfortable and that they would take care of my car. Thank you.
TYPE:ServiceMODEL:TiguanYEAR:2019
thoroughly serviced with excellent customer communication
TYPE:ServiceMODEL:JettaYEAR:2023
Always clean, quick and favorable for the customers needs and desires. I am happy with the service. The only negative. This is the 3rd time for the same problem from the day I bought the car.
TYPE:ServiceMODEL:JettaYEAR:2019
The front desk associate was spectacular! She offered great insight and was extremely knowledgeable and friendly. Her delivery of information, specifically as it pertains to costs of repairs and parts was exceptional. I also really enjoyed watching the video inspection that was sent to me. This provided great transparency. Well done! I will definitely be returning to this dealership with all of my VW related needs.
TYPE:ServiceMODEL:JettaYEAR:2018