Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

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  • Kathleen T.03-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Deborah F.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Clarence C.03-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Very Professional and great Customer Service by Francis and the Service Department.

  • Dawn S.03-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Employees are knowledgeable and courteous. I am always able to get my car in when I need to, and the service is exceptional.

  • Samuel B.03-16-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great car and great people

  • Lori C.03-16-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    My salesperson, Cameron Wander,went above and beyond to ensure that I was comfortable and pleased with my purchase.

  • Corbin M.03-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Long lead time for an appointment; no loaner available for almost a month from identified need for service.

  • Noah S.03-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Cameron was an excellent sales person and a tremendous help throughout the process

  • Anastasia S.03-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Robert G.03-10-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    As soon as I arrived for my appointment, the Service Advisor, Sierra Tessari met me with friendly, welcoming greeting. Sierra then explained all the required service work to be performed. She quickly had the paperwork ready, answered all my questions. Sierra was very friendly, knowledgeable, and professional. All work was completed in a timely manner with no problems. Sierra made the entire process very enjoyable. I look forward to returning for all my future service.