Average Score (240 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

240 Ratings

4.9 Average

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  • Brian V.01-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Michael C.01-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Alexis O.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Alvaro L.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Tyler F.01-27-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Everyone who helped me buy my new car did such an amazing job! I felt like they were knowledgeable and truly cared. Cam was super friendly and made the experience absolutely enjoyable!

  • Janet T.01-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I've been taking my VW to this dealership for years and find the people to be nice and respectful.

  • Julie T.01-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Cameron was wonderful, patient, and considerate. He explained everything and answered all of our questions. He was not pushy and made me extremely comfortable.

  • Kevin T.01-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Good team work

  • Allison A.01-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    There was some confusion about rescheduling my appointment, i received a text asking if i could reschedule due to short staffing, when i called to reschedule, i was told i could still come, so i did. Sierra was very nice and helpful. I asked about the wear of my tires and was told that one of the technicians would call me to answer the question, but i did not hear back from anyone.

  • Joseph S.01-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019