Average Score (240 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

240 Ratings

4.9 Average

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  • Antonio K.01-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Deborah H.01-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    VOLKSWAGEN SERVICE MAKES COMING AND GOING EASY AND AFFORTABLE

  • Vashawn P.01-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Brian F.01-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My salesperson, Cameron, was great to work with. He was product knowledgeable, easy to communicate with and did not push a sale to make a sale. He was very intent on working back and forth to make the best deal for me and for the dealership together.

  • Jeffrey H.01-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Easy to schedule service, complete service within the time i was told. Kept me informed what was needed and told me when my service was complete

  • Brent S.01-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very kind and courteous and got me in on a slow day. Thank you!

  • Patrick L.01-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The team was very understanding of the issue and very nice to discuss a solution.

  • Matthew M.01-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • David B.01-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    My Atlas was repaired properly, and within my time schedule. Excellent communications throughout the entire process.

  • William N.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022