Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Julie T.01-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Cameron was wonderful, patient, and considerate. He explained everything and answered all of our questions. He was not pushy and made me extremely comfortable.

  • Kevin T.01-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Good team work

  • Allison A.01-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    There was some confusion about rescheduling my appointment, i received a text asking if i could reschedule due to short staffing, when i called to reschedule, i was told i could still come, so i did. Sierra was very nice and helpful. I asked about the wear of my tires and was told that one of the technicians would call me to answer the question, but i did not hear back from anyone.

  • Joseph S.01-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Antonio K.01-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Deborah H.01-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    VOLKSWAGEN SERVICE MAKES COMING AND GOING EASY AND AFFORTABLE

  • Vashawn P.01-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Brian F.01-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My salesperson, Cameron, was great to work with. He was product knowledgeable, easy to communicate with and did not push a sale to make a sale. He was very intent on working back and forth to make the best deal for me and for the dealership together.

  • Jeffrey H.01-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Easy to schedule service, complete service within the time i was told. Kept me informed what was needed and told me when my service was complete

  • Brent S.01-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very kind and courteous and got me in on a slow day. Thank you!