Average Score (242 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

242 Ratings

4.9 Average

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  • James J.08-09-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Judith P.08-09-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • Chris M.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Carl N.08-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent service! Sierra did a superb job. I had no appointment and she was able to get me right in and quickly address my issue.

  • Chad H.08-06-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Donnie H.08-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The sales staff

  • Nevin R.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Amber E.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The service advisors Brett and Jacob were absolutely incredible to work with. They were professional, friendly, patient, and explained everything well. Jean was a pleasure to work with as she did a great job explaining the technical side of things to me.

  • Amy H.08-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Excellent communication, customer service and ease of buying a car.

  • Deborah H.08-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    GREAT SERVICE GREAT PEOPLE