Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Patrick L.01-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The team was very understanding of the issue and very nice to discuss a solution.

  • Matthew M.01-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • David B.01-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    My Atlas was repaired properly, and within my time schedule. Excellent communications throughout the entire process.

  • William N.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • John F.01-05-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Donna E.01-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Quick service, pleasant personnel, efficient. I am well pleased.

  • John E.12-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Was traveling and had a problem with my vehicle and they got me in and found the problem. Took care of it so I was able to get home.

  • O P.12-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2018

    Great people in the service department

  • Tyler K.12-24-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Albert M.12-22-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Very good service and great staff