Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

Models
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  • Kelsey L.11-23-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Easy and quick

  • Susan R.11-22-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    I was immediately greeted, I was regularly updated, and I felt seen and heard without being rushed.

  • David B.11-22-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service, as usual, was great! Done on time, as promised. They really went to bat for me vs. VW corporate, and received a positive outcome

  • Neil D.11-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Good communication.

  • David S.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    VW of Moon has always been a great asset to the community. Everyone in their service and sales staff has been available and helpful to my entire family.

  • Brenda D.11-18-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Chad P.11-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • John W.11-15-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Professional and personal. They were able to take care of the issue. And, made themselves available to help will other questions. I am very happy with the service. I do feel that a simple program for new owners should be held monthly to go over vehicles and the owners questions. Sales does not have the time to do this. And it is an opportunity to show off your service and repair department staff, options and amenities. Sign me up for the first program. And, have offers for customers to choose from in regards to care, maintenance and coverage's.

  • Wayne R.11-14-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    From the salesman to the finance person and everyonein between, the experience was exceptional. I was treated extremely well and the result was now Im driving a new ATLAS.

  • Madyson O.11-14-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I had a great experience from start to finish. Chad made it easy to set up a test drive. Cameron was very welcoming and honest about the vehicles. It felt easy to ask questions and negotiate. I'm happy with the price, financing options, warranties, and add-ons that were available. The car was thoroughly cleaned when I picked it up and Cameron did a great job demonstrating its features. Thank you all!