Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

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  • Renee M.06-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I’ve been a customer at the Moon Township location for about 10 years now. I am on my second Volkswagen Jetta. I trust the service team and have a great relationship with them and that’s why I decided when it was time fir a new car to stay with Volkswagen and the Moon Township location. In the past 10 years my two Jettas have only been serviced by this location and again it’s because of the team you have at that location.

  • Jeffrey H.06-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Nice job. Kept me informed about my vehicle

  • Jake P.06-27-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Valerie D.06-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    5 Stars ! The best!

  • David L.06-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everything was done to my complete satisfaction. 5 stars

  • Jennifer B.06-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Stephen B.06-23-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Raymond H.06-23-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Professionalism and had my exact Taos in stock.

  • Tim L.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    All of my interactions with VW staff, has been far superior than any other dealership that I've ever interacted with. I absolutely love how the mechanics send text message videos of the encountered problem, which I was able to show to my mechanic and he said that it was spot-on and a very good explanation of the problem. Thank you for making this stressful situation more bearable! Thank you for being so professional and informative. This is our first VW purchase. I will most likely be a VW customer for life. I love the vehicle so far and the customer service. I know where to go when I need a new one!

  • Keith P.06-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021