TYPE:ServiceMODEL:AtlasYEAR:2025
My appointment was on time. The people at the dealership were polite and informative. The service took the amount of time quoted and I had a space to work while I waited.
Average Score (239 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2021
Excellent service even though we bought our used Atlas at a different dealer. Fast courteous and professional.
TYPE:ServiceMODEL:ArteonYEAR:2019
Sierra was great! Reviewed everything in advance, very friendly and helpful.
TYPE:ServiceMODEL:JettaYEAR:2023
The entire experience was awesome. From the immediate attention to the notifications along the way through service is just too notch
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
The service was good but when the guy brought my car around it smelled like someone had not had a bath in over a week. I sat in the parking lot and had to clean the seats and arm rest and steering wheel to try and get the smell out . I drove an hour home with the windows down. I thought that I was going to throw up 🤮.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Had work done in April, was told it was one issue. It was an expensive repair. The issue still continued, now being told it might be other issues. I was told I'd have to pay again for a diagnostic. I don't agree with that. I have had nothing but issues with this vehicle. I will not be purchasing a vw again. Waited over 2 weeks for an oil change appointment then 2.5 hours for it to be done.
TYPE:ServiceMODEL:AtlasYEAR:2024
Overall, excellent service. Creating the appointment was very easy and the service was very good.
TYPE:ServiceMODEL:AtlasYEAR:2024
Excellent communication and service.
TYPE:ServiceMODEL:TiguanYEAR:2022
Online scheduling was easy. Staff was friendly and helpful.