Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

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  • Diane U.07-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    As has become an expected high level of satisfaction and pleasure in the service we've gotten at Moon VW (over the last several years), this most recent inspection for our 2022 VW Toas made for a pleasant and affordable experience at the Moon VW dealership service dept. Couldn't have gone any better.

  • Leigh C.07-07-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    As usual: the appointment was convenient, the staff was friendly and very accommodating and the work was done correctly in a reasonable length of time.

  • Regina G.07-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Fantastic experience! Carl is awesome and always goes above and beyond to make the process super easy!

  • Samuele D.07-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Michael C.06-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Renee M.06-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I’ve been a customer at the Moon Township location for about 10 years now. I am on my second Volkswagen Jetta. I trust the service team and have a great relationship with them and that’s why I decided when it was time fir a new car to stay with Volkswagen and the Moon Township location. In the past 10 years my two Jettas have only been serviced by this location and again it’s because of the team you have at that location.

  • Jeffrey H.06-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Nice job. Kept me informed about my vehicle

  • Jake P.06-27-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Valerie D.06-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    5 Stars ! The best!

  • David L.06-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everything was done to my complete satisfaction. 5 stars