Average Score (239 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.9 Average

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  • John K.05-30-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Clarence C.05-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Quick and fast service for this Oil change.

  • Eric R.05-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our sales rep, Isaac, is as nice as they come. He was not pushy and let us make the decision on purchasing our Atlas. He continued to followup but was very professional and kind.

  • Christopher W.05-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Very helpful team

  • Chris O.05-27-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Great service!! Sierra addressed my concerns in timely fashion and was professional about the whole situation.

  • Amanda H.05-25-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Carl was wonderful to say the least. He took me and my husband on test drives with the cars we wanted, went over each car they had in stock on the lot that we could pick from and made the leasing process so easy! We didn’t bring my car to our initial appointment but he did as much as he could up front so when I brought my car in later that day it was a quick and efficient process. He also took the extra time to explain all of the features in my new car since I’ve had Hondas the last 9 years which was very helpful.

  • Alvan O.05-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Continued excellent service.

  • Julie T.05-22-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The whole staff was great, and Rich, our salesperson, was very patient with us

  • Chelsea H.05-20-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Valerie D.05-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Excellent service. Attention to detail. Great communication from advisor & mechanic.